Archive for the ‘collaboration’ Category

The World is getting smaller. We have seen the advent of social collabotation where the younger community members now use the internet to communicate with each other far more than the email systems of the past. Just as email outplaced paper mail (snail mail) so is the growing trend in collaboration and social media replacing current methodologies. Companies are looking hard at this phenomena with mixed feelings. The potential “open” nature of views, comments and opinions is quite different to the potential one on one communications of email. But is this new revolution culturally acceptable to corporations?

There are many aspects to the new paradigm.

  • People must be comfortable in expressing views or comments that can be “judged” or “commented” upon in an open way.
  • People may be judged by what they say and have no control of who sees their opinions
  • Politically astute staff may choose to not comment for fear of reprisal or being “pigeon boxed” for opinions
  • An organization may not want certain topics commented upon
  • Could staff use the forums for social use and there be no real commercial value?
  • Will all levels of the organization really contribute or will it be the few distributing comments on issues for the many?
  • How do you measure value?

The issues are not as clear as they seem, but one application that can add value whilst allowing knowledgeable workers to contribute is the application of collaborative analytics.

The concept is simple. In the open collaboration platforms you post key reports for the business. Analysts or even interested parties  can openly comment on what they see. The normal analytic process has the analyst producing  a report and then commenting upon what they interpret to be insight. The report and/or analysis is then  provided to the manager for review. The review process becomes siloed or isolated with interpretation based on the eyes of the reviewer. They will see only what their experience allows them to see and may limit the full understanding of the information. The analysis may not even be on all the available information to address the issue.

I have been actively promoting this concept in the organization and have seen the benefits it can bring over the “normal” approach. It is a new era of analytics and we must embrace this. It is time for us to truly share our analytic work and to harness the power of individual thought into cross boundary excellence and understanding. Colaborative analytics is here to stay, it really works.